Remote site support draft

Staffing

Response-Med have access to industry specialists across the East African regions in which we operate.

Clinics

Fully equipped and stocked remote site healthcare facilities, tailored to clients’ needs.

Consulting

Response-Med help clients mitigate all possible health risk in the locations where they operate.

Assistance & Evacuation

Our partner network enables us to ensure smooth hospital admission and specialist care.

Training

Specialised environment training for those working on remote sites and in clients’ operational centres.

Supplies & Equipment

We can provide all advanced life support equipment and phamaceutical supplies.

First Aid Kits

Response-Med supplies a number of first aid, trauma, malaria, gastro, vehicle and occupational health kits.

Insurance

Response-Med provides Unisure with support for medical insurance and evacuations in East Africa.

RESPONSE-MED PROVIDES WORLD-CLASS MEDICAL SUPPORT SERVICES IN THE MOST CHALLENGING ENVIRONMENTS

As people of Africa, we bring intimate local understanding to every facet of operation in a remote location. Response-Med has a footprint in several countries in East Africa, with offices in Nairobi, Addis Ababa and strategic partners in Dar es Salaam, Kampala and Juba. No matter how complex the project, how large the workforce or how remote the site – we are committed to delivering only the highest quality health and wellness management solutions to our clients. Response-Med’s management team has over 30 years’ experience in providing services to the remote exploration and mining companies in the East African and Sub-Saharan regions. Today we operate across the oil, gas, mining and infrastructure development industries. We also serve UN development agencies and a range of NGO clients.

Please see below for an overview of our core services.

Staffing

WE PROVIDE THE FOLLOWING

Medical specialists
Advanced life support medics
Intermediate life support medics
Accident & Emergency Nurses
Clinical officers
Emergency Medical Technicians
Health and Safety advisers

We have access to industry specialists across the regions where we operate. The Response-Med team is supported by an experienced administrative team and a number of regional medical experts including the African Heart Associates. Together with our lead doctors, we have access to recognised tropical disease and malaria advisors. We have strong relationships with snake specialists who work with our personnel to identify snakes specific to the region and the management and treatment of East African bites.

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Clinics

OUR CLINICS ARE…

Customised
Portable
Tailored for extreme environments

We provide fully equipped and stocked remote site healthcare facilities, tailored to meet our clients’ specific needs and perfectly suited to the challenging environments in which they operate. In addition to our customised fabricated offering, we have relationships with a number of international remote medical facility suppliers.

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Consulting

WE PROVIDE CONSULTING SERVICES FOR THE FOLLOWING

Occupational health: pre-employment medicals
Health risk assessments
Local hospital and facilities audits
Site review and planning

Response-Med works closely with clients to help mitigate all possible health risk in the locations where they operate. Our local health practitioners offer pre and exit employment medicals, fit-to-work certification, vaccination guidelines and malaria management planning. We are able to conduct country-specific health risk reviews, together with region-specific health facility audits, site reviews and site-specific strategic health plans.

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Assistance & Evacuation

SERVICES AVAILABLE

24/7 operation centre
Ambulance support
Hospital admissions
Management of service providers

Response-Med partners with a network of highly recommended regional hospital service providers to ensure smooth hospital admission and specialist care. With our focus on personalised service, we will ensure that clients’ staff are cared for, from the point of first contact with our medical personnel, throughout the medical evacuation and into hospital care.

Response-Med has experience in managing several medical evacuations from remote sites in the East Africa region, as well as repatriations and evacuations to South Africa, Europe, the USA, Canada and India. We have a 24/7 operation centre and maintain excellent contacts with the regional medical fraternity, Amref Flying Doctors and ambulance service providers.

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Training

COURSES AVAILABLE

First Aid
Health and wellness
Fire-fighting
Specialised courses

Response-Med offers specialised First Aid, First Responder, Wilderness and Hostile Environment Training to a cross section of clients operating across the East African region. Our training can be delivered in English, Swahili and French. We also have Amharic and Somali translators available for course in Ethiopia and Somalia.

All of our first aid courses are accredited by the Kenyan Department of Occupational Health and Safety.

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Supplies & Equipment

WE PROVIDE THE FOLLOWING

Medical equipment
Pharmaceuticals
Jump bags

Response-Med provides all advanced life support equipment and phamaceutical supplies. We have an excellent supplier network from which we source drugs, medical consumables and medical equipment, and we are fully compliant within the countries in which we operate. Considering the risks of sub-standard and counterfeit medication available to the East African market, we have a team of in-house pharmacists to quality check all pharmaceutical products.

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First Aid Kits

Response-Med supplies a number of first aid, trauma, malaria, gastro, vehicle and occupational health kits. These kits can be tailormade and custom branded. We also replenish any kit contents as and when required.

First Aid kits available:

Als jump bag Click here to view
Gastro kit Click here to view
Malaria Kit Click here to view
Occupational first aid kit Click here to view
Personal first aid kit Click here to view
Personal trauma kit Click here to view
Site vehicle kit Click here to view
School first aid kit Click here to view
Emergency grab bag Click here to view

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Insurance

Response-Med provides Unisure with operational support for medical insurance and evacuations within the East African region. Response-Med together with Unisure provide health insurance plans to the mining, oil and gas sectors and offers insurance plans specific to the East African region.

BUPA Global has worked with the Unisure Group that has created a health insurance cover specific for the Mining, Oil and Gas and Energy Sectors. For more insight in the Unisure Medical and Life Insurance offering, please visit unisuregroup.

Safeguarding your employees makes sound commercial sense. You need to know that they are fully covered when working. Should an employee of your company fall ill, its natural to want the very best health cover available – not only for their sake but also for the smooth running of your business. Wherever your employees are they have worldwide cover (USA is subject to 28 day Emergency Cover).

The Mining and Energy Forum Health Insurance plan offers a choice of 8 (eight) benefit levels, all of which include evacuation to the nearest centre of medical excellence anywhere in the world (depending on the area of cover). To review the 8 benefit levels, please review table of benefits

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FIND OUT MORE info@response-med.com
Contact our team to find out more about Response-Med’s offering.